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Hotel

Not all hotels in China offer the western style breakfasts. Generally, hotels rated 3 stars or above in main tourist cities such as Shanghai, Beijing, Guangzhou, Xian and etc. have the western breakfast offered; The hotels do not guarantee accommodations for guests without prior reservation; The hotel room rate is subject to change without notice. Normally, the hotel will mark up during China public holidays, such as International Labor Day Holiday (from May 1st to May 3rd), China National Day Holiday (7-day golden week), New Year's Eve and Chinese Spring Festival; You must be 18 years old or over to check in the hotel, Apartment, Inns, etc..; Hotel check-in time is 2:00pm and check-out time is 12:00 at noon

Credit Card Guarantee

Be aware that on making a reservation, you have entered a direct agreement with a given hotel and not with an agent. We will forward your credit card details directly to the hotel or charge a sum of money (normally one night room rate for each room) on your credit card to confirm your booking. We respect your privacy. We will not give out your personal information without your consent.

About Hotel Prepayment

Hotels are always under great demand in some big cities or in travel season, national holidays or festivals, consequently, you need to prepay for the rooms to confirm your bookings. Once the booking is confirmed, you will get no refund in any term.

About Room Rates

Unless otherwise specified, hotel room rates in our website are quoted in US dollars and CN Yuan. The room rates are for double or single occupancy, including 15% service charge and excluding other miscellaneous charges; Some hotels include meal plan with their rooms. If hotels quote the room rate with breakfasts at a package price, the hotel will be no refund of the breakfast's cost if guests do not use it. The hotels keep the final rights to explain the breakfast style; The room rates excludes extra guest charges and expenses of a personal nature such as laundry, telex, telephone calls, fax services, bar, massage expenses, etc.

Disclaimer

All the hotel information on travelchinanow.com are collected from the internet and the hotels, and for reference only. We are eager to maintain the accuracy, but we do not take the responsibility of any defects may occur.

Exchange Rate

Travelchinanow.com converts Chinese currency to US Dollars at a rate of CNY 6.70 = US$1 for our quotations, but must charge your credit card in CNY. Banks and credit card companies must then buy Chinese currency at their local rate to make the payment. The rate may be more or less than our rate. Banks and credit card companies may also make a service charge for the transaction. For these reasons what appears on your bank statement may be more (or even less) than what you were expecting.

Travel Documentation

All clients must be in possession of a valid passport and necessary visas or permits at the commencement of travel. All such documentation is the sole responsibility of the client. Your travel advisor may assist you in applying for the necessary travel documentation upon request. Travelchinanow.com accepts no responsibility or liability whatsoever for the failure of clients to obtain appropriate documentation.

Tour Payment

Pay by Credit Card Most customers prefer credit card online payment rather than cash payment on arrival. We accept International VISA, MasterCard, American Express, Diner's Club, the currency we charge is CNY(RMB). We also accept China credit cards and debit cards issued by most of banks in China, like China Bank, ICBC, Agriculture Bank, Merchant Bank, Construction Bank, Minsheng, Transportation, Xingye, China Post, etc.

Cash

For Tours Without Flight/Train/Cruise/Activities' Entrance Fees, You can also pay cash when you arrive in China, no need to pay in advance. Pay when you meet our tour guide in China and then start the tour.

Pay through Paypal.com,

Bank Transfer to our company account.

Tour Cancellation & Changes

For Tours Without Flight/Train/Cruise/Activities' Entrance Fees, There is NO Cancellation Fees, you can change or cancel your travel plan 48 hours before your tour starts; For air tickets: cancellation fee is 40% of total fare cost. For train tickets: cancellation fee is 100% of total fare cost. Note: Credit Card Transcation Fees can not be refunded, which is charged by Bank (ChinaBank charges 5% of credit card charges as transcation fee). Travellers may need to change their travel schedule depending on their needs, sometimes because of emergencies. We will ensure the flexibility of your travel bookings.

For Tour Packages including domestic Flight/Train/Cruise/Activities' Entrance Fees, pre-payment is required, so you may pay by Credit Card online, or pay cash to our guide in advance, at least 1 day prior to the tour start date

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